Clinical documentation takes up a growing share of clinicians' time. As patient volumes increase and EHR requirements become more demanding, many healthcare providers are turning to AI medical scribes to reduce documentation work and spend more time focused on patient care.

Sunoh AI is one of the most widely used ambient AI medical scribes available today. The platform listens during patient-provider conversations and converts those discussions into structured clinical notes, helping clinicians complete documentation with less manual effort.

In this review, we'll examine Sunoh AI's 2026 pricing, core features, EHR integrations, compliance standards, user feedback, strengths, limitations, and how it compares with other AI medical scribes.

We'll also compare Sunoh AI with Marvix AI, an ambient AI assistant built specifically for specialty care workflows. Unlike general-purpose documentation tools, Marvix AI combines chart review, specialty-specific documentation, coding support, and longitudinal patient context within a single workflow.

Note: All stated pricing, feature, integration, compliance, and workflow information in this article was sourced from publicly available information on the official website and related product documentation available at the time of writing. Always verify current pricing directly from the official website before making a decision.

What Is Sunoh AI?

Sunoh AI is an ambient AI medical scribe that creates clinical documentation from patient-provider conversations. Using ambient listening technology, voice recognition, and natural language processing (NLP), the platform captures information during a visit and generates draft SOAP notes and progress notes.

The platform is built to reduce documentation time by turning conversations into structured clinical records. Clinicians can review, edit, and finalize documentation before importing it into the EHR.

Who Is Sunoh AI Designed For?

Sunoh AI is designed primarily for outpatient practices, including primary care, family medicine, pediatrics, and behavioral health. The platform also supports a range of specialty care settings and integrates with several major EHR systems.

Its strongest EHR workflow is tied to eClinicalWorks, though Sunoh AI is marketed as an EHR-agnostic platform that can be used across different clinical environments.

How Sunoh AI Works

• Listen: Sunoh AI captures the patient-provider conversation on a smartphone, iPad, or desktop device.
• Structure: The platform generates a dialogue transcript and creates a draft SOAP note organized into structured Progress Note sections.
• Finalize: The clinician reviews the documentation, makes edits if needed, and imports the completed note into the EHR via copy-paste for most EHRs.

Sunoh AI Core Features (2026)

1. Ambient Listening and SOAP Note Generation: The platform listens during patient-provider conversations and converts it into structured clinical documentation. It generates draft SOAP notes, progress notes, and clinical summaries that clinicians can review and edit before importing into the EHR.

2. EHR Integration: Deep eClinicalWorks + EHR-Agnostic Workflows: Sunoh AI integrates with several major EHR systems, including eClinicalWorks, Epic, athenahealth, Cerner, ModMed, Practice Fusion, and Tebra. Its most advanced workflow is within eClinicalWorks, where Sunoh AI is fully integrated with the EHR and supports documentation, coding assistance, and order-related workflows within the clinical environment. For practices using other EHRs, Sunoh AI provides integration through its EHR Sync Chrome extension, which supports note creation, review, approval, and note transfer into browser-based EHR systems.

3. Mobile-First Design (iOS, Android, and iPad): Sunoh AI is available on iPhone, iPad, Android devices, desktop computers, and web browsers. Clinicians can capture documentation during visits using the device that best fits their workflow without requiring specialized hardware.

4. Multi-Party Conversation Handling: Sunoh AI can capture conversations involving multiple participants during a visit. The platform supports interactions between providers, patients, caregivers, and family members. It can differentiate speakers and generate structured notes.

5. In-Workflow Order Assistance: Sunoh AI assists with order-related workflows by capturing what was discussed during the visit. The platform can identify and document labs, imaging studies, procedures, medication orders, referrals, and follow-up details as part of the documentation process. Recent enhancements also include multi-order capabilities designed to support faster order-entry workflows.

6. CPT and ICD Coding Suggestions: Sunoh AI includes a Coding Assistant that generates CPT, ICD-10, and HCC code suggestions based on the consult. The generated transcripts can also assist billing and coding teams in identifying missing documentation and supporting claim preparation.

7. Customizable Templates: Practices can customize Sunoh AI using custom templates, custom fields, and workflow configurations. These options allow clinicians to adapt documentation output to their preferred note structure and documentation process.

8. Telehealth Support: Sunoh AI supports virtual visits through its integration with Healow TeleVisits. This allows clinicians to use ambient documentation workflows during telehealth consultations in addition to in-person visits.

9. HIPAA Safeguards and Business Associate Agreements (BAAs): Sunoh AI states that it signs Business Associate Agreements (BAAs) as required under HIPAA and follows the administrative, physical, and technical safeguards required by HIPAA regulations. The platform also uses industry-standard encryption and security protocols and runs on Microsoft Azure infrastructure.

Sunoh AI Pricing (2026): What You Actually Pay

Sunoh AI currently advertises a flat-rate pricing model of $149 per user per month. The company describes this as a limited-time rate with no hidden fees and no long-term commitments.

Is There a Free Trial?

Sunoh AI does not currently offer a free plan or a self-serve free trial. Practices interested in evaluating the platform can request a demo from the Sunoh AI team. We have not independently tested the demo process and cannot comment on what is included in a demo or evaluation.

How Sunoh AI Pricing Compares to Traditional Scribes

Sunoh AI’s own blog positions the $149/month price point as significantly more affordable than traditional human scribes or online scribe services, which can cost between $10 and $25 per hour. For a provider seeing 20 patients per day, the cost-per-visit economics are considerably more favorable.

Sunoh AI: Where It Falls Short

• Note accuracy can require substantial editing: Multiple verified Capterra reviews report documentation errors, particularly in the Assessment and Plan sections. Some clinicians report spending nearly as much time editing notes as they previously spent dictating them. One physician reviewer noted that Sunoh AI documented a prescribed steroid ointment as a cream, which can be a clinically meaningful distinction.
• No free trial or free plan: Sunoh AI does not currently offer a self-serve free trial or free tier.
• Integration depth varies outside eClinicalWorks: Sunoh AI’s deepest integration is within the eClinicalWorks ecosystem. According to Twofold Health, integrations with other EHR systems may rely more heavily on structured import workflows rather than the tightly integrated experience available in eClinicalWorks.
• No bidirectional EHR data pull: Sunoh AI focuses on documentation generated during the visit. It does not automatically pull patient history, prior notes, laboratory results, imaging reports, or medication data from the EHR before the consultation. Clinicians still need to review the chart separately for pre-visit context.
• Limited specialty-specific depth: Sunoh AI supports a wide range of specialties, but reviewers in complex specialties report a higher editing burden. According to Heal OS, fields such as oncology, neurology, and cardiology may require more customization and manual review to achieve specialty-specific documentation requirements.
• No public API: Sunoh AI does not currently offer a public API. This limits custom integration and workflow development options for larger health systems with more advanced interoperability requirements.

What Real Users Say About Sunoh AI (Verified Reviews)

Positive Feedback

• “Overall this has been a solid investment. It makes documentation smoother, keeps my notes more consistent, and frees up time I can spend on patient care or finishing the day earlier.” — Verified Reviewer, Hospital & Health Care, January 2026
• “Excellent. Cut down my time of documenting by 50% and does better job than before.” — Verified Reviewer, Software Advice
• “Patients like the concept and appreciate the eye contact with the providers.” — Verified Reviewer, Software Advice (eCW integration context)
• Case study: Kidzcare Pediatrics (Tennessee) — providers reclaimed over two hours daily using Sunoh within eClinicalWorks, with improvements in documentation accuracy, coding, and billing performance.

Critical Feedback

• “I ended up switching back to the previous AI scribe I’d used (Freed) because it was better for half the cost. Sunoh makes a lot of errors. I spend as much time cleaning up mistakes as I used to spend just dictating notes myself.” — Eric M., Physician, Capterra (December 5, 2025, 2/5 stars)
• “It would have been great if it would have allowed to bring in the past data.” — Verified User, Software Advice (referring to lack of prior chart integration)
• “Inability to dictate verbatim what I want in the chart, especially the assessment and plan.” — Verified User, Software Advice
• “Lack of automatic communication with the EMR for not integrated with Dx codes and sending referrals.” — Verified User, Software Advice (non-eCW integration limitation)

Who Should Use Sunoh AI — And Who Might Need More

Sunoh AI is a strong fit if:

• Your practice uses eClinicalWorks as its primary EHR and you want an ambient AI scribe that is deeply integrated into existing workflows.
• You work in primary care, family medicine, pediatrics, behavioral health, or other outpatient specialties with relatively standard documentation requirements.
• You need mobile-first ambient documentation that works across smartphones, iPads, desktop computers, and web browsers.
• You want ambient documentation support for both in-person visits and virtual consultations.

You may need more than Sunoh AI if:

• Your specialty depends heavily on longitudinal patient history, prior visit documentation, laboratory trends, imaging results, and treatment progression, and you want those records automatically surfaced before the visit.
• You need deep bidirectional EHR integration that retrieves patient data before the visit as well as returns documentation after the visit.
• Your documentation workflow requires advanced billing support, including E/M coding assistance, MDM rationale generation, modifier recommendations, and complex coding workflows.
• You want the platform to adapt to your personal documentation style and note structure with minimal template management.
• Your workflow involves multiple providers, nurses, medical assistants, and documentation staff collaborating on the same note in real time.
• You practice in specialties such as oncology, neurology, psychiatry, or other fields where visits often involve complex, multi-problem documentation and extensive clinical context.

Sunoh AI vs. Marvix AI: When Specialty Care Needs More

Sunoh AI and Marvix AI both aim to reduce documentation burden, but they are built for different clinical environments. Sunoh AI focuses on ambient documentation and note generation for outpatient practices. Marvix AI is designed for specialty care workflows and supports the full documentation lifecycle, including pre-charting, visit documentation, coding support, and post-visit documentation.

Sunoh AI’s strongest fit is primary care and outpatient practices that want ambient documentation with a straightforward workflow. Marvix AI is designed for specialties where longitudinal clinical context, complex documentation, coding accuracy, and team-based workflows play a larger role in patient care.

Marvix AI: The Recommended Alternative for Specialty Practices

Marvix AI is an ambient AI assistant designed specifically for specialty care workflows. Rather than treating every consultation as an isolated event, it is built around longitudinal care, where documentation, clinical reasoning, and treatment decisions evolve across multiple visits.

For specialties that depend on historical context, complex assessments, and detailed follow-up documentation, Marvix AI provides a documentation framework designed to reflect how specialty care is actually delivered.

Key Features

• Designed for Specialties: Supports 135+ specialties and subspecialties with documentation workflows aligned to specialty-specific clinical practice.
• Deep 2-Way EHR Integration: Retrieves historical patient data from the EHR and pushes fully mapped notes back into the chart. Supported platforms include AthenaOne, Epic, eClinicalWorks, AdvancedMD, DrChrono, Greenway, Charm Health, Veradigm and others.
• Specialty-Specific Templates: Templates are organized around specialties, visit types, and disease contexts. Marvix also creates custom templates for each provider and practice so documentation reflects how clinicians already work.
• Physician-Style Personalization: Learns a clinician’s preferred tone, structure, formatting, and phrasing from the provider’s previous documentation.
• Patient Recap Summary: Generates a structured chronological summary of prior notes, labs, imaging, medications, intake forms, and historical clinical events pulled directly from the EHR before the visit.
• Composite Notes: Combines current-visit note with relevant historical chart data to create a complete clinical narrative.
• Automatic Coding with MDM Rationale: Generates ICD-10 codes, E/M levels, modifiers, and add-on codes supported by explicit MDM rationale.
• Multi-User Collaboration: Allows physicians, medical assistants, and scribes to work within the same note while tracking who contributed each entry and when.
• Specialty-Grade Clinical Note Architecture: Organizes documentation around longitudinal care, separating clinical data, diagnostics, assessments, orders, and guideline-based reasoning into structured sections.
• Documentation Suite: Automatically generates AVS, referral letters, patient instructions, and other clinical documents. Supports custom document generation based on practice needs.

How Marvix AI Addresses Sunoh AI’s Gaps

Sunoh AI is closely associated with eClinicalWorks and works well for practices looking for straightforward ambient documentation within that ecosystem.

Marvix AI takes a broader approach, combining pre-charting, longitudinal documentation, specialty-specific workflows, coding support, and deep 2-way EHR integration.

The table below highlights some of the key differences between the two platforms.

For practices that need more than ambient note generation, Marvix AI offers a broader documentation workflow. Pre-charting, longitudinal patient context, specialty-specific documentation, deep 2-way EHR integration, and coding support make it particularly well suited for specialty practices managing complex and ongoing patient care.

Conclusion

Sunoh AI is a strong option for primary care and outpatient practices looking for ambient documentation, mobile flexibility, and a well-integrated experience within eClinicalWorks. It captures conversations effectively and helps reduce documentation time for routine clinical workflows.

The platform is less suited to specialties that depend on longitudinal patient history, complex documentation, deep chart review, and advanced coding workflows. In those environments, documentation extends beyond note generation and often requires historical context before the visit begins.

Marvix AI is designed specifically for specialty care workflows. It prepares clinicians before the visit, incorporates historical patient context into documentation, supports team-based documentation workflows, and provides coding support aligned with clinical decision-making. For specialty practices managing complex patients across multiple visits, Marvix AI is built for a different level of documentation complexity. Book a demo and start your 30-day free trial that includes EHR integration for your entire team.